Effective Date: 07/05/2025
Last Updated: 07/05/2025

1. Introduction

ERP Mechanics Baltics UAB (and our subsidiaries) is committed to ensuring the security and privacy of personal data in accordance with the relevant legislation in each territory we operate. This notice outlines our approach to data protection, covering how we collect, process, store, and manage personal data responsibly.

2. Data We Collect

We may collect the following types of personal data:

• Contact details (name, email, phone number, address)
• Business information (company name, role, industry)
• Training participation records
• Payment and billing details (if applicable)
• Technical data (IP addresses, cookies, and analytics data)

3. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Contractual necessity (e.g., providing consultancy or training services)
• Legitimate interests (e.g., improving our services)
• Legal obligations (e.g., compliance with tax or regulatory requirements)
• Consent (for marketing communications, where required)

4. How We Use Personal Data

Personal data is processed for the following purposes:

• Delivering consulting and training services
• Managing client relationships and support requests
• Processing payments and financial transactions
• Sending service updates and relevant communications
• Conducting research and analysis for business improvement

5. Data Sharing and Third Parties

We do not sell personal data. However, we may share data with:

• Service providers assisting in IT support, payment processing, and communications
• Regulatory bodies when required by law
• Business partners where necessary for service delivery

6. Data Security

We implement robust technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption and secure storage solutions
• Access controls and authentication procedures

7. Data Retention

We retain personal data only as long as necessary for business and legal purposes. Retention periods are determined based on the type of data and regulatory requirements.

8. Individual Rights

Under the EU and UK GDPR, individuals have the right to:

• Access their personal data
• Request corrections to inaccurate data
• Erase data under certain conditions
• Object to processing or restrict usage
• Request data portability
• Withdraw consent where applicable

Requests related to personal data rights can be submitted via info@erpmechanics.com

9. Contact Information

For any inquiries regarding this policy or data protection concerns, please contact:
info@erpmechanics.com

10. Updates to This Policy

We reserve the right to update this policy periodically.