Retail is fast paced by nature, and it isn’t showing any signs of slowing. Consumers expect the retailers they choose to spend their money with to provide seamless experiences that make their lives easier, whether they’re shopping online or browsing your goods in a brick-and-mortar store.
For retailers, keeping up with the times requires agility, insight and a robust technology stack. If your current systems just can’t keep up the pace, it’s probably time to seek out a more modern, cloud-first ERP. So, why the shift to the cloud? It all comes down to older systems not being able to handle the speed and flexibility you need to survive as a retailer today. Cloud-based ERPs give you that much-needed agility, allowing you to scale resources to meet your customers’ needs.
The Dynamics 365 F&O difference for retailers
More retailers are choosing to trade their outdated, disconnected ERP systems for Microsoft Dynamics 365 F&O. The popular ERP system is a great fit for many retailers. Here’s why:
It provides a modern store experience defined by connection
Dynamics 365’s unified POS app is not only cloud-engineered and designed, but it’s also optimized to run across Windows, iOS, Android and Web. This allows you to create a modern and immersive experience for both your staff and customers, giving them less friction and more flexibility.
It supports an omnichannel shopping experience
With Dynamics 365, all your sales channels, from your website, app and physical stores, work from the same central system. Because your customer data and product information are consistent across all channels and systems, your shoppers can enjoy an omnichannel experience that feels smooth and reliable, letting them easily switch channels without disrupting their shopping experience.
It simplifies merchandising
With Dynamics 365, merchandising has never been more straightforward. No longer hampered by disjointed systems and processes, D365 F&O’s product, catalogue, pricing and promotions management features give you clearer visibility and control over merchandising. Think about how much time that’ll save you!
It allows for operational improvements
Dynamics 365 F&O’s finance, supply chain and inventory functions result in simpler deployment, allowing retailers to better handle stock, get goods moving and manage their money. This translates to smoother processes day-to-day, lower running costs and, ultimately, a better handle on the business as a whole.
It provides real-time business intelligence
Dynamics 365 gives retailers the right information when they need it to make informed decisions. Role-based personalized workspaces and advanced data analytics mean your employees have access to all the information they need to make business decisions. That way, they don’t just make decisions with confidence, which are backed by evidence.
What do retailers like you get from using Dynamics 365 F&O?
It’s no surprise that Dynamics 365 F&O is popular with retailers across the world. We’ve helped retailers get the most out of the platform, helping them not only improve internal operations but also meet (and exceed) customers’ expectations. Here are some of the benefits you can expect by trading your outdated system for Dynamics 365 F&O:
Create immersive shopping experiences which increase customer satisfaction
With over 50% of customers saying they’ll switch to a competitor after a single unsatisfactory customer experience, retailers are under pressure to do more to keep customers happy. This starts with understanding your customers’ entire shopping journey from start to finish. Connection is the name of the retail game and, as we mentioned earlier, it just so happens to be Dynamics 365 F&O’s specialty.
The platform not only helps you create a unified brand but also supports your growth by helping you meet your customers where they are. Through cross-channel technology and personalized retail experiences, you build much stronger connections with customers and keep them coming back.
Acting as a single source of truth for retailers, Dynamics 365 connects the dots across a range of touchpoints, allowing for smoother customer journeys and better customer service.
Make better operational decisions with Dynamics 365 F&O’s built-in insights
Dynamics 365 F&O provides a strong data foundation and analytical tools to make informed decisions. The platform consolidates data from all areas, spanning sales, procurement, inventory, warehouse and finance. With no frustrating data silos to deal with, you spend less time trying to stitch fragmented data together and more time understanding the platform’s valuable insights.
Partner with ERP Mechanics
You’re mulling over a Dynamics 365 F&O implementation, but you’re understandably worried about getting it right. By partnering with ERP Mechanics, you can get it right the first time and make the absolute most out of the powerful ERP system.
ERP Mechanics has helped retailers across the world implement and get the most out of D365 F&O, resulting in operational efficiency improvements and happier customers.
Why us?
You might be thinking to yourself, “Why should I partner with ERP Mechanics in particular? There are plenty of implementation experts out there I could choose.” Technical expertise, competitive pricing, our modern approach, commitment to 24/7 support and, of course, our proven ability to get you the results you need—just a few reasons why you should choose us.
Expertise and experience you can rely on
Working closely with experienced consultants and professionals with established backgrounds, you’ll quickly see what a difference working with us makes to your D365 journey.
Competitive pricing
Implementing a new ERP system is a big moment, but it shouldn’t swallow up your IT budget. Due to our global hybrid approach (which gives us the cost benefits of offshoring without its downsides), we offer retailers like you competitive pricing.
Modern organization
Our modern, flat organization is free from the usual hierarchical structures and decision-making processes that can really slow positive change. This allows us to be fast, flexible and agile in all we do.
24/7 support
Our hybrid delivery model means we’re there when you need us. Regardless of where you are in the world, a member of our team will be available to help you.
Proven ability to get you the results you need
100% of our clients recommend us to others—a clear signal that we’re committed to getting results. But that’s not all. We’re also a trusted Microsoft Dynamics partner, so you can be confident that we have the deep expertise to help you meet your goals.
Thinking about trading your outdated ERP system for Microsoft Dynamics 365 F&O? Partner with us to make sure it goes off without a hitch.
Contact the ERP Mechanics team today to explore your options.