Support Services & Training

Your Trusted Partner for Dynamics 365 F&O & Lasernet Support

When your business depends on Microsoft Dynamics 365 F&O or Lasernet, you need a support team that’s fast, knowledgeable, and committed to keeping your operations running smoothly. Our dedicated experts are here to help you resolve issues quickly, optimize performance, and make the most of your investment.

Support Services Terms & Conditions

Existing support customer?

Submit Your Ticket on our Support Portal:

Dynamics 365 F&O Support & Training

We offer comprehensive support for all Dynamics 365 Finance & Operations modules, tailored to your business needs.

Our Dynamics 365 F&O support services include:

Incident Resolution: Fast response for technical issues, system errors, and functionality problems.
User Assistance: Step-by-step guidance to help your team navigate and use Dynamics 365 efficiently.
System Optimization: Proactive advice on performance tuning and best practices.
Integration Support: Assistance with connected applications, workflows, and third-party solutions.
Update & Upgrade Guidance: Ensuring smooth transitions during Microsoft updates or major version changes.

Whether it’s a quick fix or ongoing managed support, our Dynamics 365 F&O functional and technical consultants are here to keep your ERP running at its best.

Lasernet Support

Lasernet is essential for document output, formatting, and distribution in many organizations. We provide expert support to help you get the most from your Lasernet solution.

Our Lasernet support services include:

End to End Form Development: Building custom Lasernet forms as you need.
Template & Layout Troubleshooting: Correcting errors in formatting or data mapping.
Output Management Support: Ensuring documents reach their destination correctly (email, print, EDI, archive).
Performance & Configuration Checks: Keeping Lasernet running efficiently.
Integration with Dynamics 365: Ensuring seamless communication between your ERP and document management.
Upgrades & Patch Support: Applying updates safely and effectively.

From small adjustments to large-scale problem solving, our Lasernet support team ensures your documents are accurate, on brand, and delivered without delay.

How to Get Support

Contact our support desk to log a ticket or speak directly with a support engineer:

Email: premiumsupport@erpmechanics.com
New Support Portal: Coming soon!

Support Hours:

Monday–Friday: 8:00 AM – 5:00 PM (local time-Central European, UK and US EST respectively)
After-hours 24/7 emergency support available for critical issues.

Why Choose Us?

Certified Experts: Microsoft Dynamics 365 and Lasernet certified consultants.
Rapid Response: Priority handling for critical business issues.
Proactive Care: We don’t just fix problems—we help prevent them.
Flexible Plans: We offer ad-hoc support or managed service agreements.